Manager Account Manual

Account Settings Guide

Forgot password

If you're logged out of your account and you can't remember your password, you can request a new password through the password changing function in the Mweb Sign In page.

Step 1: click the link Can't access your account?? in the Mweb Sign In page.

Step 2: Enter your Mweb account name in the opened page, then click Continue Button and Mweb will send you an email with a link to reset your password.

Step 3: click the password reset link in your email, and create new password in the new opened page. At last, click Continue Button to finish the whole process.

At Last: Once your password is reset successfully, Mweb send you a text message informing you of this change automatically.

Note: If you don't receive the email within a few minutes, check your email's spam and junk filters.

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