The dialog map of a Mweb Agile activity is simple. It contains only ONE Node which is sending and receiving SMS/Emails between the users and the recipients in specific Contact Groups. The difference between a Broadcast and an Agile activity is that Broadcasts have more complicated work flows, which means it has more nodes and links than Agile. However, the simplification of Agile will bring large benefits to its users. It could help you to send out bulk SMS or Email in the quickest way, and support the scheduled repeat sending.
Step 1 - Prepare specific columns in Contact Book:
Prepare the following columns in Contact Book for proper use of Agile functionalities.
Step 2 - Access the "Agile Page":
Step 3 - Recognize the function of each tab:
In the Agile Page, you will see three tabs below the header. These tabs are categorized by the status of the Agile Drafts. Given below is a list of descriptions of their functions:
Step 4 - Choose the SMS or Email template:
Click Add Button on the footer, and then you need to choose a template in the Agile Template Page. In this case, we'll use SMS as an example.
Step 5 - Choose the SMS or Email stencil:
Choose a stencil in the Agile Stencil Page. Here, we'll use send group sms stencil as an example.
Step 6 - Finish the Agile Creation Form:
Complete the Agile Creation Form. Given below is a list of descriptions of the fields within the form:
Once you complete the form, click Save to save the details of the message, or click Send Button to send the message out instantly.
As previously mentioned, Agile still supports Repeat Sending Functions for you to send scheduled SMS or Email.
Step 1 - Choose a "Repeat" Stencil:
To create a repeatable Agile sending draft, you need to choose a stencil with the repeat functionality. Here, we will use Send group SMS repeat as an example.
Step 2 - Access repeat functions:
In the Agile Creation form, click repeat schedule button to access the repeat settings.
Step 3 - Finish repeat settings:
Complete your settings in the Repeat Setting panel, and then click Done Button to confirm settings.
Step 4 - Double check your settings:
Review the summary field under the repeat schedule button to ensure your settings are correct.
Complete other settings in the Agile Creation form, and then click Save Button to save this Agile draft.
There are TWO ways to start an Agile draft to send out SMS/Email. You can send it when creating an Agile draft, simply click Send Button on the footer of Agile Creation form. Or, follow the steps below to send an created Agile draft from the Draft List in Agile Page.
Step 1 - Access the target Agile draft in the Agile draft list:
Click the Draft Tab in Agile Page to view the Agile Drat list. Then click the draft that you want to send.
Step 2 - Click "Send" button:
Click Send Button on the footer of this page to send the message instantly.
Once an Agile draft is sent, you can check any details of this Agile activity such as Sending Status, Activity Details, Outbound and Inbound messages histories through the following steps.
Step 1 - Access the "Running" or "Completed" section:
Click the Running or Completed tab under the header in the Agile Page to show the running or completed Agile drafts, then click the one you want to check the details .
Step 2 - Check draft settings in "Activity":
Click Activity Tab in the opened page to check the settings of this draft.
Step 3 - Check SMS or Email histories in "Message":
Switch to the Messages Section by clicking the Messages Tab under the header to check all the outbound and inbound messages of this agile activity. You can clearly see that these messages are grouped in different contacts, while inbound messages are highlighted in blue. The total amount of messages for each contact is also shown on their upper-right corner.
Step 4 - Check inbound messages only:
Click Show Inbound Tab to display inbound messages only for each contacts.