Manager Account Manual

Contact Management Guide

Contact management concept

In Mweb System, Contact Management is divided into Three Levels - Contact Book, Contact Group and Contact.

  • Contact Book: containing Contact Groups and their Contacts, defining different "Columns" to store details of each Contact.
  • Contact Group: as the name implies, it is a group of categorized Contacts, which is utilized as target recipients in SMS, Email, Voice Call and Video Services in Mweb.
  • Contact: contains the contact information for individuals.

The following figure clearly reveals the structure and relationship between the three parts:

Contact Group Illustration Contact Comparison Table

Figure 1: Structure and relationship between Contact, Contact Group and Contact Book