Mweb is the web interface of MCP (Multi-dimensional Communication Platform) which automates communications through a number of channels, such as SMS, emails and voice calls. The system mainly provides contact management, broadcast management, service management and agile management. It also supports the Search functionality, enabling you to find what you're looking for quickly and accurately.
This document is divided into the following sections.
This section introduces the concepts and functions of contact, contact group and contact book. If you are a new user, it is recommended to read this section first as it describes how to create a contact group which will be used in broadcast, service and agile. It also describes how to load contacts, how to grant others access to a contact group and how to opt out of SMS/emails.
This section introduces the concepts of broadcast, dialogmap, template and stencil. It describes how to create a broadcast and retrieve the message histories of a broadcast. It also includes the descriptions of each broadcast template.
This section introduces the concepts of service and its differences with broadcast. It describes how to create a service. It also provides details in each service template.
This section introduces the concepts of agile and its differences with broadcast. It describes how to create an agile activity and retrieve the message histories of an agile activity. It also includes the steps for creating a repeating agile activity.
This section describes how to purchase, install and uninstall an app.
This section describes how to use Mweb's basic features: how to sign up, sign in/out, forgot password and top up your credits.
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It can be a pain to scroll through hundreds of records just to find the one you need, which is why you might want to try searching for it instead. For example, if you're looking for a contact that contains the word David, simply type David in the search field and click the search button. Your results will be displayed as a list.
The Search functionality is available in every section of Mweb which has a list of records, such as contacts, broadcasts, services and agile. It searches the records within a specific section rather than performs the site-wide search. Here, let's take the search within broadcasts for example.
To open the 'Search' panel, click the search icon in the right of the header.
On the 'Search' panel, enter your search term in the 'Keywords' field and click Search. It then searches the titles of the broadcasts and returns those that contain the terms you entered(case-insensitive). For example, you're looking for a broadcast that contains the term teamchat in its title. Enter teamchat in the search box and click Search.
The search results will be listed on the current page. An empty list means no results are found. The following screenshot shows that two results have been found. The first result contains the specified keyword as part of its title. The title of the second one is exactly the same as the specified keyword.
If you're having trouble finding the result you want, you can refine your query by clicking the 'advance' link under the 'Keywords' field, and entering your criteria in the appropriate fields. These fields allow you to find what you're looking for quickly and accurately.
The 'From Date' and 'To Date' fields search for records created or last modified during a certain period of time. The 'Return Range' filters the search results by limiting the number of items returned.
To choose a date and time, click the icons within the date boxes. Within the 'Return Range' field, enter two numbers separated by a comma. The first number specifies the beginning item of the range. The second one specifies the maximum number of items that can be returned.
Note: The index of the items in the search results starts from zero.
For example, the following image shows that the return range is '0,1'. This means it'll return only the first item in the search results.
You can switch to simple search by clicking the 'simple' link after the 'Return Range' field.